Five HealthFitness Client Sites Awarded MXM Locations of Excellence Award

LAKE FOREST, Ill. — March 11, 2025 — HealthFitness, a Trustmark company, and a leading provider of comprehensive fitness solutions is pleased to announce that five of its client sites, Corewell Health - Health and Wellness Center, Rochester Hills, MI; Delhi Athletic Club, Cincinnati, OH; Aurora Wellness Center, Burlington, WI; Mercy Health West Clermont HealthPlex, Batavia, OH; and Wayne County Community College’s Curtis L. Ivery Health and Wellness Education Center, Detroit, MI; received the 2024 Annual MXM Locations of Excellence Award. Each award winner has achieved an average score of 9 or higher in 5 member feedback categories. These five clubs have set themselves apart from the rest, achieving success through their commitment to gathering and evaluating feedback in an effort to provide an exceptional experience for their member population.

Our health and wellness clubs take pride in being more than a gym or fitness center. With a focus on health improvement, our clubs have crafted the perfect blend of programs and services designed to support every aspect of their members’ wellness journey.

What sets these clubs apart is their unwavering commitment to cleanliness, safety and top-tier service. With rigorous cleaning and safety protocols in place, adequate staffing across all areas and a shared dedication to providing an exceptional customer experience, our clubs consistently exceed members' rising expectations.

In response to notification of the award, Ann Wyatt, Vice President, Client Success, HealthFitness, said, “What a testament to the dedication and hard work of our general managers and club staff, who go above and beyond each and every day to deliver an outstanding program for our members.”

James Aranowski, Senior Director, Program Management & Engagement, HealthFitness, who manages the Corewell Health - Health and Wellness Center for Corewell HealthTM, the Delhi Athletic Club for the Delhi Township, the Aurora Wellness Center for Aurora Health Care, the West Clermont HealthPlex for the West Clermont Local School District and the Curtis L. Ivery Health and Wellness Education Center for Wayne County Community College, said, “This is a significant achievement from all of our team members at each location. This award highlights the collective effort, dedication and expertise that each person brings to the table, ensuring the highest standards of service and experience for our members. I’m incredibly proud of how each team member has contributed to this success, and it's a true reflection of their commitment to excellence and the shared values we uphold across our clubs.”

Winners are selected based upon two criteria:

• The winner must have a statistically significant number of member feedback responses for the last six months of 2024.
• The winner must achieve an average score of 9 in four required categories, and one flex category score of 9.

The required categories are:

• Front Desk Staff Friendliness
• Overall Staff Friendliness
• Gym/Club Cleanliness
• Likelihood to Recommend

The flex categories are:

• Equipment Condition
• Locker Room/Showers
• Staff Assistance
• Group Exercise/Fitness Classes
• Personal Training Services

“These award recipients are models of member experience excellence for fitness clubs around the world,” said Blair McHaney, CEO of MXM. “The MXM Locations of Excellence Award Winners optimize putting the customer at the center of club operations. Just ask their members, because we have.”

Nathan Adams, General Manager of Corewell Health - Health and Wellness Center and 4-time award winner, said, “We thank our members for their kind feedback and support of the Corewell Health - Health and Wellness Center! We also salute the staff for their outstanding personal performance. Our achievements are shaped together by a tremendous culture.”

Manager of the Delhi Athletic Club Greg Gillum added, “Receiving the MXM 2024 award is an immense honor and a testament to our unwavering dedication. Our team is committed to serving the Delhi Community, ensuring every member feels supported and valued. This recognition motivates us to continue our mission with even greater passion and resolve.”

Donna Lueth, General Manager of the Aurora Wellness Center and two-time award recipient, attributed the health club’s success to their talented, dedicated team willing to go above and beyond members' expectations each day. “We feel so honored to be awarded the MXM 2024 Locations of Excellence Award. This achievement motivates our team to continue to deliver a high-level member experience. We thank our members for their kind feedback and support,” she said.

Theresa “Terri” Pierce, General Manager of the West Clermont HealthPlex and two-time award recipient, said, “We are truly honored that the West Clermont HealthPlex has been awarded the MXM 2024 Locations of Excellence award. This recognition is a direct reflection of the dedication and hard work from the entire team who share the same passion for providing exceptional service. Our team will continue to strive for excellence, ensuring that every member has a positive and memorable experience.”

Learn more about our winners:
Find the Corewell Health - Health and Wellness Center (Formerly Beaumont Health Club) online at:
Website: www.corewellhealthhwc.org/
Facebook: Facebook.com/CorewellHealthHWC

Find the Delhi Athletic Club online at:
Website: www.delhiathleticclub.com/
Facebook: Facebook.com/DelhiAthleticClub

Find the Aurora Wellness Center online at:
Website: www.aurorahealthcare.org/aurora-wellness-center/
Facebook: Facebook.com/AuroraWellnessCenterBurlington

Find the Mercy Health West Clermont HealthPlex online at:
Website: www.westclermonthealthplex.com
Facebook: Facebook.com/westclermonthealthplex

Find the Curtis L. Ivery Health and Wellness Education Center online at:
Website: https://www.wcccd.edu
Facebook: Facebook.com/WCCCDHWEC

About HealthFitness
HealthFitness, a Trustmark company, builds and manages comprehensive fitness solutions for leading companies and organizations. With a holistic approach that extends beyond fitness, HealthFitness is a proven leader in engaging and connecting people both on-site and online, to create a strong community of health. Parent organization Trustmark, through its subsidiaries and operating divisions, provides a full spectrum of employee benefits to protect and improve individuals’ health and overall wellbeing. For more information on HealthFitness, visit www.healthfitness.com. To learn about Trustmark, visit www.trustmarkbenefits.com.